Small Talk Mastery: Secrets to Influence and Connection with Tatiana Kolovou & Charles Good | The Good Leadership Podcast #168

Today, we are joined by Tatiana Kolovou, an award-winning Teaching Professor at Indiana University’s Kelley School of Business. Tatiana teaches Cross Cultural and Business Communication to MBA, undergraduate students and executives. Tatiana has reached over 10 million learners in multiple courses through her online platform. Her emphasis on communication, resilience and workplace effectiveness has a unique perspective on how to lean into the uncomfortable to become a stronger leader and a stronger professional. She produces a newsletter with over 48,000 subscribers and a live show averaging an audience of 3,000 plus attendees from 33 countries worldwide. In this episode, we explore crucial aspects of interpersonal communication, from mastering small talk to crafting compelling elevator pitches. Tatiana provides actionable strategies for enhancing virtual communication, as well as tips for engaging with strangers and influential individuals. Join us for practical insights and time-tested techniques to elevate your effectiveness in both personal and professional interactions. - Website and live online programs: http://ims-online.com Blog: https://blog.ims-online.com/ Podcast: https://ims-online.com/podcasts/ LinkedIn: https://www.linkedin.com/in/charlesagood/ Twitter: https://twitter.com/charlesgood99 Chapters: (00:00) Introduction (01:08) Tip: Mastering small talk and speaking to strangers (04:36) Tip: Engaging with influential individuals (06:27) Tool: Becoming a better conversationalist (13:51) Tip: Crafting compelling elevator pitches (19:04) Tool: The power of storytelling in communication (23:10) Tool: Effective virtual communication strategies (29:44) Conclusion