How We Make Every Employee Care About the Guest Experience - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa creates and sustains a truly guest-focused culture.

This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX. 

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands