Omni Talk Retail Walmart's Big Shake-Up, The Lunch Rush & What We Think About Amazon's Layoffs | Fast Five
Jan 28, 2026
Jenn Hahn, Forbes-featured founder and CEO of J Recruiting Services and retail talent leader, joins to unpack major retail moves. They cover Walmart's leadership reshuffle for AI-driven growth. Dollar General's massive same-day delivery push into rural areas gets debated. Amazon's huge corporate cuts and what that means for organizations are discussed. Grocers stealing the lunch rush and Quiet Logistics' shutdown round out the news.
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OmniStar: Tricia Snyder’s Ops Leadership
- Jenn Hahn awarded the OmniStar to Tricia Snyder for ops excellence at Dollar General's Northeast/New England division.
- Jenn highlighted Tricia's ops heart and ability to translate executive strategy into store-level action.
Walmart Centralizes Platforms For AI Acceleration
- Walmart reorganized to centralize platforms like Marketplace and Walmart Connect under a growth-focused leader to accelerate AI-driven capabilities.
- The move signals platform expansion while freeing operating segments to stay closer to customers, per Jenn Hahn and Chris Walton.
Own The Customer Experience, Outsource Tough Delivery
- Build your own last-mile capability where you can control customer experience and first-party data instead of relying only on third parties.
- Use external partners for delivery staffing while owning tech, strategy, and customer service to balance cost and control.