Learn how to provide a clear plan to your customers, the importance of clarity in marketing messaging, analyzing a podcast about Shark Tank, including a clear plan in the brand script, and ways to incorporate the customer plan into your marketing strategy.
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Quick takeaways
Creating a clear and simple plan for customers boosts confidence and removes confusion, making it easier for them to do business with you.
Emphasizing clear and scannable titles for each step in the plan helps customers quickly understand the process and feel at ease.
Deep dives
Clearing the Fog: Creating a Plan for Your Customers
When customers encounter confusion or uncertainty in your marketing, they are more likely to turn away. By creating a clear and simple plan for your customers to follow, you can remove the fog and make it easier for them to do business with you. Whether you're a personal trainer or a clothing brand, a three-step plan that outlines the process of working with you or making a purchase can provide clarity and boost customer confidence. For example, a personal trainer's plan could include a health assessment, personalized training, and ongoing support, while a clothing brand's plan might involve selecting the style, size, and color of the desired product. By incorporating this plan into your website, emails, and social media posts, you can guide your customers and make it easier for them to take action.
The Power of Scannable and Clear Titles
When creating a plan for your customers, it's important to emphasize clear and scannable titles for each step. Customers often scan websites and marketing materials, so using concise and attention-grabbing titles for each step helps them quickly understand the process and feel at ease. While adding some additional explanation or details below each step can be helpful, the primary focus should be on creating titles that are easily scannable and indicate a simple process. By making the plan visually appealing and straightforward, you are more likely to engage customers and communicate the ease of doing business with you.
Examples of Effective Plans
Storybrand Certified Guides have utilized clear plans to enhance their clients' marketing. One example from Kurt Bandwert showcases a plan for selecting the right Medicare coverage, which includes attending a workshop, talking to a Medicare guide, and getting on with life. Another example from Daniel Buschus involving Greenwich Sports Medicine outlines a plan for feeling, functioning, and living their best life with three steps: consultation and evaluation, customized treatment, and complete recovery. These examples demonstrate the power of simplicity and clarity in guiding customers through a process and instilling confidence in their decision to work with a particular brand or service provider.
CLARIFY YOUR ALL OF YOUR MARKETING AND MESSAGING IN ONLY TWO DAYS AND START 2024 OF WITH A PLAN! REGISTER NOW FOR THE UPCOMING STORYBRAND MARKETING WORKSHOP HAPPENING DECEMBER 5 & 6, 2023: StoryBrand.com/LIVE
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Customers need to know that it’s easy to use your product or service. But a lot of businesses have trouble laying out a clear, easy-to-understand plan for their customers, which is a critical piece of the marketing puzzle. A lack of clarity on how to engage with your brand can cause confusion and delay, making it hard for potential customers to make the decision to buy. Without a clear path forward, customers might feel lost, leading to missed connections and fewer sales.
Today, we’re continuing our 5 Minute Marketing Challenge series, where you learn one simple marketing effort you can implement in under 5 minutes. In this series, you’ll streamline your marketing and bring back clarity using the StoryBrand framework. Today, hosts J.J. and April teach you how to provide a simple step-by-step plan to your customers, guiding them on how to interact with your business. Listen in and learn how to overcome marketing confusion and offer clear, decisive information to your customers!
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CLARIFY YOUR MARKETING HEADING INTO THE 2024 AND CREATE YOUR FREE BRANDSCRIPT: Storybrand.com/sb7