Leader's Lens

S3 E8: Turning Workplace Duels into Duets with Charkie Quarcoo

Aug 22, 2023

Charkie Quarcoo, Program Manager of the Predictive Index, chats with Jacob about conflict resolution, empathetic leadership, and the power of positive feedback in the workplace. They discuss the importance of investing in team success, embracing conflict as a growth opportunity, and understanding and supporting others. The challenges of navigating conflict in a digital work environment are also explored.

33:13

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Episode guests

Charkie Quarcoo

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Episode notes

Podcast summary created with Snipd AI

Quick takeaways

Showing care and investment in team members sparks resilience and fosters a positive work environment.

Effective conflict resolution requires expressing positive intent, focusing on specific behaviors, and creating a safe environment for open dialogue.

Deep dives

Importance of Leadership and Resilience

One of the main ideas discussed in this podcast episode is the importance of leadership and resilience. The speaker shares a personal story about a manager named Jordan who helped them overcome a challenging situation and sparked resilience within them. This highlights the significance of leaders taking the time to show that they care and are invested in the success of their team members. They emphasize the human-centric approach to leadership and the positive impact it can have.

Introduction

2min

Leadership Qualities and Role Models

13min

The Power of Positive Feedback and Authenticity in the Workplace

2min

Importance of Positive Recognition and Feedback

4min

Embracing Conflict in the Digital Age

3min

The Importance of Understanding and Seeing People

10min

Ever been trapped in a soul-crushing, passive-aggressive team meeting? Or maybe lost your cool with the office's designated chatty Cathy?

Well, it's time to clear the air! In Jacob's latest chat with Charkie Quarcoo, Program Manager of the Predictive Index, they’ve both got some brutally honest takes on modern leadership. They get down to the nitty-gritty of conflict resolution and the importance of being earnest (and more empathetic).

Find out what makes a leader worth their salt and how to tackle workplace spats without losing your mind. Plus, spot the danger signs of early workplace discontent and defuse those conflicts before they get too out of hand. And besides, who says conflict has to be a negative thing? Learn how it can actually make you a better leader!

Follow Charkie:

LinkedIn: https://www.linkedin.com/in/charkie-quarcoo/

Follow Jacob:

LinkedIn: https://www.linkedin.com/in/jakeespi/

Twitter: https://twitter.com/MrJacobEspi

Ready to unlock the secret to developing a healthy, happy, and more profitable team? Then check out my newest development course and learn to start leading from your team’s collective strengths.

And if you’re looking for deep dives, tactics and the resources you need to up your leadership game, you need Leader’s Lens - Jacob’s twice-weekly newsletter.

Stop wasting time and money by churning through employees and missing business goals.

The Predictive Index helps you create a people-focused strategy and provides a clear understanding of how to improve employee experience, morale, and performance, leading to higher productivity and better business results.

https://trypi.com/leaders

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Leader's Lens

S3 E8: Turning Workplace Duels into Duets with Charkie Quarcoo

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

Importance of Leadership and Resilience

Qualities of Great Leaders

Root Causes of Conflict

Approaching Conflict Resolution

Remember Everything You Learn from Podcasts