The Plumm Pod PeopleOps Explained: The New Playbook for HR Leaders
May 22, 2025
Jag Gill, a People Operations Leader with a unique background in photography, shares transformative insights into the evolving landscape of HR. He distinguishes People Operations from traditional HR, highlighting the importance of agility and transparency. Jag discusses his journey and offers practical advice on embracing a holistic, data-driven approach to enhance employee retention and engagement. He emphasizes the critical role of communication and stakeholder relationships in navigating modern workplace challenges.
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PeopleOps is HR 2.0
- People Operations is essentially HR 2.0 with a refreshed, holistic approach.
- It combines HR and operational functions focusing on tech implementation and data use.
Unify People and Ops Teams
- Combine people and operations roles into one team for better collaboration.
- This works especially well in lean startup environments needing versatile roles.
From Reactive HR to Proactive Ops
- Jag transitioned from reactive HR to proactive PeopleOps by working with operations.
- He used project assignment adjustments to improve employee satisfaction and retention.