Helping Organisations Thrive with Julian Roberts #88 Michelle Smith | How to support your teams through times of grief, bereavement and loss
Today I am interviewing Michelle Smith who is the Founder and Managing Director of Empower Workplace solutions.
Michelle has an empathetic leadership approach to all the services she offers, today we focused on how to equip your leaders to have those conversations around supporting your teams in loss or grief, this could be loss of a loved one, loss of a marriage or even financial loss. Michelle shares a number of ways to have those emotional conversations, which in essence are through an empathetic approach, they are 1. Really focus on the employee and have no distractions 2. Make the employee feel valued 3. Listen to them fully, give space to the conversation and finally 4. It is ok to have silence, allow the space. And overall use empathy rather than sympathy when having these emotional conversations, it is far more empowering for the employee.
Watch full interview on YouTube:
https://www.youtube.com/watch?v=FItGYft6AxY
Connect with Michelle:
LinkedIn: https://www.linkedin.com/in/msmithempowerws/
Website: https://www.empowerworkplacesolutions.co.uk/
Email: michelle@empowerworkplacesolutions.co.uk
Helping SME’s build resilient, high performing teams and businesses, quickly, so they can innovate, deliver, and thrive.
The SME’s I work with typically struggle/suffer/ with one or more of these challenges:
- no clear strategy
- dysfunctional team dynamics
- not knowing their vision or mission
- feeling stuck and procrastinating
- business not growing
- leadership challenges
If you want support in helping your organisation thrive, do get in contact with me: