Deep Listening - Impact beyond words - Oscar Trimboli
the power of effective listening in spontaneous conversations with Matt Abrahams
Sep 26, 2023
Matt Abrahams, a leading expert in communication, discusses the significance of effective listening and shares practical tips from his book on managing anxiety, responding to the audience, and handling impromptu moments at work. They explore the challenges and benefits of deep listening in a video conference environment, the power of repetition and linguistic techniques in communication, and highlight key takeaways such as the impact of nonverbal signals and the courage needed to speak up in a group.
42:02
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Quick takeaways
- Using the "what, so what, now what" framework can make content concise, compelling, and memorable in various communication scenarios.
- Listening attentively, observing nonverbal cues, and tailoring responses to the needs of the speaker are crucial in spontaneous conversations.
Deep dives
The Power of Three Simple Questions
One of the main ideas discussed in this podcast episode is the power of using three simple questions - what, so what, and now what - to package information in a way that is relevant and impactful for the audience. By answering these questions, speakers can make their content concise, compelling, and memorable. This framework can be applied to various communication scenarios, such as pitching a product, giving feedback, or making a proposal.
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