The Game with Alex Hormozi

The Price and Value of Employees | Ep 273

Jan 28, 2021
A cautionary tale highlights the role of HR in prioritizing company profitability over simply keeping employees happy. The discussion reveals a crucial distinction: employees are not the primary customers—the company is. Key insights on aligning business goals and the importance of tough decisions for growth are shared. With a focus on value in marketing and operations, the conversation urges leaders to rethink recruitment and talent protection for sustainable success.
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ANECDOTE

HR Gone Wrong

  • Alex Hormozi recounts a story about a former HR director who conducted a needless salary analysis.
  • This wasted $100,000 in resources and resulted in unnecessary raises, costing Hormozi $600,000.
ADVICE

Employee Happiness

  • An HR director's role is not to make employees happy; employees are responsible for their own happiness.
  • Focus on finding people who fit the company culture and contribute positively.
INSIGHT

The Company as Customer

  • The company is the primary customer of HR, balancing shareholder, customer, and employee needs.
  • Prioritizing employee happiness over company profit can lead to poor financial decisions.
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