EP337: A Story about the Importance of Setting the Right Expectations

People aren't mind readers, so it's important to communicate and be clear with the types of expectations you have. When you set the expectation, you are setting your team and your sellers up for success.

Key Takeaways:

• Setting expectations is huge, but it's something that can fall by the wayside.
• When you onboard someone new, you have to walk them through your systems and your processes plus all the scenarios they might encounter in the field.
• Alex's new acquisition manager felt uncomfortable with going back to the seller for a price reduction (Story).
• Remember, "no" is a perfectly okay response to get!
• Replace your expectations of others with appreciation.

Mentioned in This Episode:

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Episode 328: "Here's Your Opportunity to ASCEND Your Life & Business (w/ Steve Cavanaugh and Alex Pardo)"

Tweetables:

"It's so important for us to set the expectation and have that person commit to get back to us by a certain day and time."

"The worst thing you want whether you're dealing with a seller, a buyer, a client — whoever — is a maybe."

"No is perfectly fine. You don't want to be left in limbo."

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