the radical innovators series

#1 leading with innovation: the CHRO’s role in workforce transformation,with Donna Morris, Walmart

Mar 14, 2025
Donna Morris, the Chief Human Resources Officer at Walmart, shares insights on leading workforce transformation for over 2.1 million associates. She discusses groundbreaking initiatives in skills-based hiring and leadership development, emphasizing empathy and inclusion. Morris highlights the importance of embracing risks and creating opportunity at scale, introducing innovative tools like the Miat app and generative AI. The conversation also dives into the significance of diversity, mental health, and community connections in reshaping the future of work.
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ANECDOTE

Inspiring Acts of Workforce Kindness

  • Donna Morris shared stories of associates serving communities during storms despite personal impact.
  • She highlighted how these acts inspire optimism about workforce resilience and kindness.
ADVICE

Embrace Feedback and Risks

  • Seek managers who provide corrective, developmental feedback to foster growth.
  • Embrace risk and opportunities for career change to accelerate personal growth.
INSIGHT

Skills-Based Hiring Innovation

  • Skills-based hiring can revolutionize workforce mobility by accrediting skills like academic degrees.
  • Shared taxonomies of skills enable transferable learning credits across organizations.
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