Ahrefs Podcast

$10M ARR PER EMPLOYEE with AI? This Startup Says Yes. | Amos Bar-Joseph (Swan AI)

May 6, 2025
Amos Bar-Joseph, founder of Swan AI, shares insights into how autonomous business solutions can help companies scale without increasing headcount. He discusses the shift from automation to augmentation, emphasizing AI's role in enhancing customer support and onboarding. Amos reveals how AI can transform lead management through proactive engagement and real-time responses. He also tackles the challenges AI faces in web design and the vital importance of brand and user experience in today's competitive landscape.
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ANECDOTE

Building Own AI Support Stack

  • Amos Bar-Joseph shares how they built their own AI support stack inside Slack instead of using existing tools like Intercom.
  • Swan AI autonomously answers support queries by retrieving context from embedded company docs and escalates when human help is needed.
ADVICE

No-Code AI Support Build

  • You can build your own AI support agent today using no-code tools like N8N and relevance AI.
  • Connect your knowledge base via prompt engineering and embed the agent in Slack with minimal coding.
INSIGHT

AI's Only Moats: Brand & UX

  • In the AI product space, brand and user experience are the only sustainable moats.
  • Since features are easily copied, trust and a smooth UX differentiate winning products.
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