Personas vs Jobs to Be Done: A UX Showdown with Jen Blatz

Join us for a thought-provoking discussion with Jen Blatz as we reimagine the role of personas in UX design. Discover how the Jobs to Be Done framework can lead to more meaningful, user-centric strategies that align with real-world needs.

Is your UX design truly user-centered, or are personas leading you astray?

Discover a game-changing approach that could redefine your strategy.

Tune in as I chat with Jen Blatz, who challenges the conventional use of personas in design. With a rich UX research background, Jen critically analyzes how personas can sometimes misguide design efforts by fostering stereotypes that do not capture the complexity of user needs. She questions the real value personas bring to the table and urges us to look beyond surface-level user profiles.

Jen champions the Jobs to Be Done framework, which shifts the focus from demographic data to understanding users' true objectives. This approach offers a more grounded understanding of user behavior, enabling designers to create solutions that genuinely address user challenges. Jen also introduces the Scenario Alignment Canvas, a tool she developed to help teams focus on specific user scenarios and enhance collaborative efforts.

Jen Blatz provides actionable insights and innovative strategies to help you move beyond traditional personas, ensuring your designs are driven by authentic user needs. This episode is a must-listen if you want to enhance your UX methodology and create more impactful designs.