The CORE of Radical Candor: A Deep Dive into Effective Feedback 6 | 23
whatshot 13 snips
Jun 12, 2024
Learn how the CORE model enhances feedback conversations by providing structure and flexibility. Explore examples of using CORE for praise and criticism. Understand the importance of alignment, collaboration, and continuous development in feedback discussions at work.
35:46
forum Ask episode
web_stories AI Snips
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
volunteer_activism ADVICE
Prep Feedback With CORE
Before any feedback conversation, write down the CORE: Context, Observation, Result, and Next steps.
Use this prep to stay clear and avoid becoming a deer in headlights during the discussion.
volunteer_activism ADVICE
Turn Praise Into Growth
Use CORE for praise by naming the meeting, the observable work, and the concrete result it produced.
Pair praise with a next step that helps the person repeat or teach the behavior.
volunteer_activism ADVICE
Criticize With Supportive Next Steps
For criticism, state the context and observation, then describe the tangible result that matters.
Finish with supportive next steps and offer concrete help to avoid defensiveness.
Get the Snipd Podcast app to discover more snips from this episode
Jason and Amy discuss the nuanced art of feedback using the CORE model—Context, Observation, Result, and nExt stEps, explaining how it can transform feedback into a powerful tool for growth and clarity. Whether it’s navigating simple day-to-day acknowledgments or tackling complex, emotionally charged feedback scenarios, they provide actionable strategies that can be immediately applied at work. This episode delves not only into the mechanics of CORE, but also how to implement it to foster a culture of open, productive dialogue and promote continuous development. Get all of the show notes at RadicalCandor.com/podcast.
(00:00:00) Introduction Hosts Jason Rosoff and Amy Sandler introduce the episode’s focus on feedback, particularly exploring the CORE model. (00:01:07) The CORE Model Explained An outline of the CORE model, emphasizing its importance in structuring feedback and improving communication clarity. (00:02:16) Preparing for Feedback Conversations The value of thinking through feedback before conversations using the CORE model, and the need for flexibility in discussions. (00:04:08) Examples of CORE in Practice - Praise Examples of using the CORE model for giving praise, including a quarterly budget review meeting scenario. (00:08:09) Examples of CORE in Practice - Criticism How to use CORE for criticism, detailing potential challenges and how to stay supportive and collaborative.
(00:13:29) Checking for Alignment and Understanding Checking for alignment and understanding during feedback conversations, ensuring both parties are on the same page. (00:17:56) Real-World Example of Miscommunication A personal experience of miscommunication with a peer manager and how using the CORE model would have improved it. (00:22:12) Empathy and Collaboration in Feedback The importance of empathy and understanding the other person's perspective before giving feedback, enhancing collaboration. (00:25:44) Addressing Complex Feedback Scenarios Handling complex feedback situations and the need for ongoing conversations and incremental next steps. (00:29:10) Radical Candor Tips A checklist of tips to implement Radical Candor, emphasizing the CORE model, checking for alignment, and encouraging collaboration (00:31:21) Conclusion
Radical Candor: Communication at Work