TCC Podcast #396: How to Get Your Emails Opened with Matt Brown

We've been talking a lot about email on the podcast lately (see the last four or five episodes). But getting your emails opened takes more than good copy. So for the 396th episode of The Copywriter Club Podcast, Rob spoke with copywriter and email deliverability specialist, Matt Brown about all the non-copy things you need to know about getting your emails opened. And...how to add deliverability and ESP management to your services so you can attract long-term email clients. This is a good one. Click the play button below, or scroll down for a full transcript. Stuff to check out: deliverabilitynow.com The Copywriter Club Facebook Group The Copywriter Underground Full Transcript: Rob Marsh: Looking back at the last four or five episodes of this podcast, you might notice a theme. It wasn’t intentional, but somehow the last several guests have all focused on email, email strategy, and creating or running a business focused on a regular or daily email. For some reason, email seems to be having a moment. Maybe it’s the rise of new email platforms like Substack and Beehiv that make writing emails and growing an audience easier than before. Or it might be the fact that it is getting harder to connect with a regular audience on social media… posts, tweets, reels just don’t reach as many people as they used to. And paid ads on those platforms are getting more expensive and less effective. So attracting an audience that you can connect with regularly with email is as important—maybe more important—than ever before. Hi, I’m Rob Marsh, one of the founders of The Copywriter Club. And on today’s episode of The Copywriter Club Podcast, I interviewed copywriter and email deliverability expert Matt Brown. I wanted to talk with Matt because it’s one thing to write and send emails and quite another to do what it takes to make sure those emails actually arrive in your reader’s inboxes and get opened. It happens less than you think. And Matt knows how to fix that. He shared a lot of technical stuff that you have to get right. If you know this stuff, you can be far more valuable to your clients that if you just hand over a google doc with the text of your emails. This is a skill set that can result in long term relationships with great clients. So stick around.   Before we jump into the interview, I want to let you know about an upcoming training happening in The Copywriter Underground on this very topic. After recording today’s interview, Matt mentioned that it can be tough to wrap your head around some of the ideas he shared without a demonstration where he opens up an email account and shows you how to make adjustments. So he offered to show us exactly how to make sure your emails land in the inbox in a training for members of The Copywriter Underground. If you’re listening to this episode and think, I need to know how to do this, or I want to be able to offer this skill to my clients (and earn thousands of dollars from them in the process), then this training is for you. Go to thecopywriterclub.com/tcu and join the Underground today. And we’ll send you details on how to access this incredibly valuable training. And with that, let’s go to our interview with Matt. Matt, welcome to the podcast. I reached out to you because we've been talking to so many people about email. I feel like there's kind of been a change around the way people are thinking about email with all of these new tools that have come online in the last couple of years as far as managing email newsletters and that kind of thing. So I thought it'd be really helpful to have you on, but before we get into all of the things we want to talk about email, tell us how you became not just a copywriter, but an email deliverability expert and copywriter. Matt Brown: Yeah. So I'll give you the long story since we're on a podcast together and it has the inciting incident from a story and then the point of no return. I think this was back in like 2019,