60. From Super Prime to Saturday Football: What Coaching Kids Taught Us About Clients

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In this episode of The Complete Agent Podcast, James Kendall and David Warburton share a behind-the-scenes look at the realities of estate agency life—from tough client conversations to missed opportunities and everything in between.

The conversation covers:
 🔹 Insights from the super prime market and how they apply to all levels of agency work
 🔹 The importance of tone and communication in winning and retaining clients
 🔹 Lessons learned from lost listings and how to turn setbacks into growth
 🔹 Drawing parallels between coaching kids’ football and managing client relationships
 🔹 The power of client reviews, pricing strategy, and preparing for the spring market surge
 🔹 Why a structured approach to onboarding and lead generation can make all the difference

With honest reflections and practical takeaways, this episode is essential listening for agents looking to sharpen their client engagement and stay ahead in a competitive market.

🎧 Tune in now to The Complete Agent Podcast!

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