

Why LTV's Are Important In Business | Ep 686
4 snips Mar 18, 2024
Learn about the importance of calculating customer Lifetime Value (LTV) in business growth and decision-making. Explore different methods to calculate LTV, such as lifetime earnings, churn rate, and sales velocity. Understand how LTV impacts strategic business decisions and profitability, making it essential for optimizing growth trajectory.
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Basic LTV Calculation
- Calculate Lifetime Value (LTV) by dividing total revenue by total customers for a simple, underestimating metric.
- Use this basic formula to get a rough idea of how much revenue each customer generates over their lifetime.
LTV Calculation Using Churn
- Calculate LTV using churn by dividing average monthly price per customer by churn rate.
- Average out churn over months to avoid errors and use recent churn rates for accuracy.
LTV from Sales Velocity
- Calculate LTV via sales velocity by dividing monthly revenue by number of new customers per month.
- This method works best when revenue has been stable over the recent months.