9. The Business of AI with Harvard Business School Prof Marco Iansiti

Key learning points:

• AI is already changing industries and the economy by making simple operations run faster
• A business model is how a company aims to create and capture value
• An operating model is how the company delivers that value to the customer. Prof Iansiti calls this “the hard part”
• AI is already being used by companies like Ant Financial to take humans and cost out of their operating model, by putting an AI factory in the core of their business
• COVID has accelerated the adoption of AI across industries

For more insights, get the book Prof Iansiti co-authored Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World  

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