Exit Is Now - Plan Accordingly With Scott Snider Flipping the Script: Chase Ross Interview Scott Snider
Apr 11, 2024
Chase Ross, the Product Development Manager at the Exit Planning Institute, joins Scott Snider to discuss remote work's evolution during COVID-19. They share personal anecdotes about the awkwardness of hearing their own voices and reflect on the emotional impact of sending employees home. Scott highlights how trust and employee satisfaction soared with the hybrid work model, while emphasizing a culture of autonomy. They also chat about the transition from in-person training to online and the potential for future in-person programs.
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Hosts Hate Hearing Their Own Voices
- Scott and Chase both dislike hearing their recorded voices and find it awkward to listen back.
- Scott listens to his podcast audio only while traveling to make it more tolerable.
Leader's Personal Struggle With Remote Pivot
- Scott felt out of control when he had to send everyone home because he missed daily in-person interaction and feared losing connection with the team.
- He described the change as a big personal adjustment since EPI staff had become like family and he wasn't an introvert.
Build Trust With Check-Ins, Then Measure Results
- To build trust in remote work, require regular check-ins and visible routines until results prove reliability.
- Use measurable outcomes to shift control from presence to performance and reduce micromanagement.
