Your Brain at Work
Workplace Culture Fundamentals Pt. I: The Neuroscience of Civility
Oct 4, 2024
Janet Stilval, NLI's global head of DE&I, renowned for her TED talks on inclusion, dives into the neuroscience of civility. The discussion unveils how prosocial behavior can revolutionize workplace dynamics, enhancing employee engagement and driving innovation. Janet highlights the damaging effects of incivility and the need for a culture of respect. Insights on clean communication and transparency in leadership are shared, emphasizing their importance in fostering a harmonious work environment. Discover practical strategies to elevate workplace interactions and well-being.
55:33
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Quick takeaways
- Workplace incivility significantly impacts productivity and profits, costing organizations approximately $14,000 per employee each year through diminished morale.
- The distinction between intent and impact in communication is crucial, as individuals may unintentionally offend while the receiver's interpretation can vary widely.
Deep dives
The Rise of Incivility in the Workplace
Incivility in the workplace is increasingly becoming a prevalent issue across various organizations and industries. A survey indicated that 85% of individuals believe workplace incivility has worsened in the past decade, with a significant number reporting experiencing or witnessing disrespectful behavior on a regular basis. The consequences of this incivility extend beyond personal discomfort, leading to detrimental effects on productivity and organizational profits, with estimates suggesting a loss of around $14,000 per employee annually. This growing trend of incivility has raised concerns regarding its impact on teamwork, innovation, and overall workplace morale.
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