Crafting Solutions to Conflict
Deborah Tannen’s article on “cooperative overlapping”
In a recently published article, Deborah Tannen described the concept of “cooperative overlapping”. In the article, she explains how she coined the phrase in her 1984 book, Conversational Style. The idea is that interrupting someone who is speaking can be a positive: it’s meant to show engagement in what the speaker is saying and to encourage the speaker to continue. Read her article here:
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