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The Logan Bartlett Show
EP 117: Parker Conrad (CEO, Rippling) His Opinion on Founder Mode, Fundraising, and VC Advice
Sep 13, 2024
01:42:29
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Parker Conrad, CEO of Rippling and a successful entrepreneur, shares insights from his journey building the $13B company. He discusses the concept of 'founder mode' and its practical application at Rippling, contrasting his experiences at Zenefits. Parker candidly addresses the complexities of investor relationships, noting that much of VC advice can be overrated. He also reflects on the dynamics of hiring, governance challenges, and the importance of anecdotal evidence in decision-making, all while emphasizing the value of speed and quality in execution.
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Quick takeaways
- Parker Conrad operationalizes 'founder mode' at Rippling by engaging directly with customer issues rather than relying solely on data-driven reports.
- He emphasizes the importance of aligning investor interests with founders to create healthier board dynamics and mitigate governance conflicts.
Deep dives
Founder Mode and Leadership Principles
The concept of 'founder mode' is emphasized as an operational principle at Rippling, guiding leaders to delve deep into organizational issues. Parker Conrad highlights the value of directly engaging with problems by reviewing actual customer support interactions rather than relying solely on managerial reports or data. This hands-on approach not only fosters a better understanding of the company’s challenges but also promotes a culture where leaders take ownership of problem-solving. Conrad argues that effective leadership extends beyond the founders, applicable to all levels of management and fostering a culture of accountability.
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