Letting & Estate Agent Podcast Why are Estate Agents so sh!t at negotiating offers? - Ep. 2385
Nov 12, 2025
Anton Plackowski, a former estate agent turned savvy property investor, shares insights on why estate agents often struggle with negotiations. He highlights the critical lack of training, revealing that simple tactics, like asking two targeted questions, can significantly improve outcomes. Anton contrasts the backgrounds of agents, suggesting many lack necessary negotiating experience. He advocates for structured offer forms and sees training as an essential investment, urging agencies to upskill their teams to boost sale prices and client returns.
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Clients Can't Verify Negotiation Effort
- Anton Plackowski observed many agents fail because vendors only hear the agent's claim they did their best, not proof of negotiation effort.
- That gap lets buyers pay less than vendors might have achieved with stronger negotiation.
Backgrounds Shape Negotiation Skill
- Anton links poor negotiation to agents' backgrounds in hospitality or customer service rather than sales training.
- Lack of prior sales experience leaves many negotiators without learned negotiation skills.
Fees Drive Staff Quality And Outcomes
- Low fees drive agencies to hire cheap staff who earn near minimum wage and lack negotiation experience.
- This creates a cycle where low fees prevent investment in training and talent.