Big Law Life #81: Why BigLaw Lawyers Struggle with Clear Communication—and How to Fix It
If you’ve ever found yourself rewriting an email ten times, hedging every sentence in a memo, or avoiding a hard conversation with a colleague or client—you’re not alone. In this episode, I dive into why communication is one of the most underestimated challenges in Big Law, and how it can make or break your success.
Lawyers are trained for precision and risk mitigation—not for clarity or connection. And firm culture only reinforces that. But when your writing is dense, your feedback is vague, or your tone is overly formal, it’s not just style—it’s a barrier to effective leadership, client trust, and team performance. In this episode, I break down the most common communication traps in Big Law, why even the top attorneys fall into them, and how to shift toward language that is actually helpful, direct, and practical. From speaking up without a fully formed answer to giving (and receiving) better feedback, this episode is packed with specific strategies you can apply right away.
At a Glance: 00:00 Why communication challenges are so common in Big Law 01:20 How legal training encourages hedged, dense, and formal language 02:09 The difference between being technically correct and being useful 03:00 Real examples of communication breakdowns with clients and teams 04:13 The cultural factors that cause lawyers to avoid directness 05:03 Why fear of being wrong leads to silence or delay 05:33 How conflict avoidance undermines feedback and clarity 06:32 Expertise isn’t communication—why tone, context, and structure matter 07:27 What better communication actually looks like 07:51 How to write clearly: start with what the reader needs to know 08:18 The role of senior lawyers in modeling direct, contextual feedback 08:41 What to say (and ask) when vague comments like “fix this” come up 09:06 Why it’s okay not to have all the answers—and what to say instead 09:29 Spotting and replacing gobbledygook language in firm conversations 09:53 How firm hierarchy silences real dialogue 10:15 The importance of regular, real-time, two-way feedback 10:55 How to ask clarifying questions without apologizing 11:44 Why lawyers sound overly formal—and how to sound human again 12:10 Read the room: adjust your tone and delivery to your audience 12:33 Final thoughts: break bad habits, aim for clarity over complexity
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