Troubleshooting Agile

Interruption, Anyone?

12 snips
Jul 30, 2025
The hosts dive into the art of interruptions, showing how they can enhance communication and learning. They discuss the importance of immediate feedback, using tennis as an analogy for skill improvement. The conversation highlights the need for context and permission in effective coaching. Cultural sensitivities around interruptions are explored, revealing how they shape interactions. Finally, they emphasize establishing respectful interruption protocols in teams, inviting listeners to deepen their understanding of communication strategies.
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INSIGHT

Power of Immediate Interruption

  • Interrupting someone during their sentence can deliver sharp, immediate feedback that greatly improves learning and retention.
  • It grabs their attention exactly when the important point arises, making the lesson more memorable.
INSIGHT

Immediate Feedback Boosts Learning

  • Immediate feedback accelerates skill learning because the learner can adjust actions in the moment.
  • Feedback received after the fact, like watching recorded errors, slows down effective learning.
ADVICE

Ask Permission Before Interrupting

  • Always get explicit permission before interrupting someone to avoid disrespect or conflict.
  • Use rhetorical permission like "Could I interrupt for a moment?" to respect boundaries and maintain effective communication.
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