"Upstream" with Erik Torenberg

E83: How Patty McCord Built Netflix’s Culture

15 snips
Oct 5, 2024
Guest
Patty McCord
Patty McCord, former chief talent officer at Netflix, co-authored the influential Netflix Culture Deck, which revolutionized workplace culture in Silicon Valley. In this conversation, she discusses the deck's evolution, the challenges of scaling a fast-growing company, and the role of effective feedback in high-performance teams. Patty also highlights the importance of adapting HR practices post-pandemic and bridging generational gaps in the modern workplace, sharing insights on leadership, communication, and fostering a culture of accountability and innovation.
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ANECDOTE

Culture Deck Evolution

  • The Netflix culture deck evolved over 10 years with the management team.
  • It wasn't written as a playbook but rather a reflection of their evolving company.
INSIGHT

Small Team Power

  • A smaller, focused team can be surprisingly powerful and effective.
  • Focus on one primary goal to survive and scale.
ADVICE

High-Performance Hiring

  • Hire for future roles, not just current openings.
  • Severance agreements are sometimes better than performance improvement plans.
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