The Josh Bersin Company Digital Twins, AI-Native Learning, And Coaching All Collide!
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Nov 14, 2025 Explore how AI is revolutionizing corporate learning from traditional courses to dynamic, inquiry-driven content. Discover the role of digital twins as virtual representations that enhance coaching and expertise sharing. Hear about the massive market potential in knowledge enablement and the challenges faced by industries like Rolls-Royce in preserving critical expertise. With practical advice on adopting AI-native tools, this discussion highlights a transformative era for Learning and Development, merging technology with business objectives.
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Old Paradigm Of Instructional Learning Fails
- Corporate learning has relied on instructor-led courses and massive content libraries for decades.
- This model fails to match modern, inquiry-driven learning behavior and can't compete with AI-driven search experiences.
Adopt AI-Native Dynamic Content Today
- Do adopt AI-native systems that generate dynamic content from documents, videos, and audio to meet employees' just-in-time needs.
- Use these systems to answer queries and personalize learning rather than building huge static course libraries.
Learning Is Becoming Business Enablement
- Learning is becoming enablement: employees mostly seek immediate help to complete work, not formal instruction.
- L&D must reposition from training delivery to business enablement and performance support.