We talk with travel expert Gary Leff from View from the Wing.com. In the news, the DOT probe of airline frequent flyer programs, U.S. airlines reduced hiring, automated landing fee collection, more on PFAS in aircraft firefighting foam, and FAA action to ease network flight delays. Also, interviews from the Pacific Airshow.
Guest
Travel expert and blogger Gary Leff was named one of the world’s top travel specialists by Conde Nast. He often appears in the media on television, radio, and in print. He’s been a keynote speaker at many conferences and both a moderator and panelist at Flightglobal industry conferences, in addition to CardCon and Fincon. His credit card advice has been featured in the New York Times and the Wall Street Journal. Gary blogs at View From the Wing.com and is co-founder of InsideFlyer.com.
We talked with Gary about the U.S. Department of Transportation's inquiry into airline rewards programs, including their authority to do so and the likely time before DOT action takes place. Gary comments on the devaluation of miles and gives us his thoughts on airline staffing levels. We consider issues surrounding carry-on baggage and overhead bin space and the topic of code sharing.
Visit View From the Wing.com for the writings of a true travel expert.
Aviation News
Breaking: New Government Investigation Demands Airlines Expose Frequent Flyer Devaluations
The U.S. Department of Transportation (DOT) launched an inquiry into airline rewards programs to protect customers from potential unfair, deceptive, or anticompetitive practices. DOT sent letters to American Airlines, Delta Air Lines, Southwest Airlines, and United Airlines ordering them to provide records and submit reports with detailed information about their rewards programs, practices, and policies. The probe is focused on the ways consumers participating in airline rewards programs are impacted by the devaluation of earned rewards, hidden or dynamic pricing, extra fees, and reduced competition and choice.
See: US probes top airlines' frequent flyer programs for unfair practices and USDOT Seeks to Protect Consumers' Airline Rewards in Probe of Four Largest U.S. Airlines' Rewards Practices
U.S. airlines cool hiring after adding 194,000 employees in post-Covid spree
During the pandemic, airline employment decreased significantly as customer demand dropped. With the travel recovery, US passenger airlines added almost 194,000 jobs as they tried to catch up. Now hiring is cooling off: demand is moderating, fares are down which puts pressure on profits, labor costs are up with the new contracts, aircraft deliveries are running late, and engine availability is not where it needs to be
AOPA Objects to Possible Florida Airport Landing Fees
The state of Florida contracted with Virtower to collect aircraft movement data using ADS-B. Virtower partner Vector Airport Systems can use the Virtower data with its PlanePass system to provide automated invoicing. Vector proposes to collect a fee of $3 per 1,000 pounds of aircraft weight. AOPA says ADS-B was never intended to be used as a tool to collect landing fees. They question the need to collect fees at the public-use airports that already receive federal funds.
Virtower “monitors key airport operational parameters including takeoffs, landings, touch and go’s, pavement utilization, and based aircraft operations. While providing a quick and easy noise complaint investigations tool for all customers.”
Brunswick passes unprecedented PFAS resolution calling for action after spill
In Episode 812, we talked about aviation firefighting foam, specifically Aqueous Film-Forming Foam (AFFF) that contains dangerous PFAS (“forever chemicals”). There are efforts to transition to fluorine-free foam (F3) for aircraft firefighting. The Brunswick Town Council passed a resolution calling for a statewide inventory of AFFF that was spilled on Aug. 19, 2024.