Steve Bates on the Critical Role of IT During the Pandemic

SHRM’s All Things Work podcast is continuing coverage of how the world of work is responding to the pandemic. In this episode, we’re turning our attention to the critical role of IT during the crisis. While stay-at-home orders have brought so much work to a standstill, we can only imagine how much worse the economic slowdown would be if it weren’t for IT systems and the professionals responsible for keeping those systems running. In this episode, host Tony Lee is joined by Steve Bates of KPMG. Steve heads KPMG’s CIO Chief Center of Excellence and shares his vantage point of what it looks like for a company with 219,000 employees worldwide to go completely remote almost overnight. Hear Tony and Steve discuss the responses and lessons learned from IT departments both large and small, as well their thoughts on the future shape of IT as companies embrace remote work while also taking steps to return to the workplace.

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