Manifest Knowledge via the Art of Collective Elaboration with Daniel Ranta
Jan 6, 2024
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Daniel Ranta, with 25+ years of experience in creating and implementing strategies, discusses the importance of a can-do attitude, tacit knowledge in organizations, promoting knowledge sharing, proving something already proven, and building knowledge flows through cross posting. He also mentions the 'Because You Need to Know' podcast as a potential sponsorship opportunity.
Creating inclusive communities and networks encourages knowledge sharing and problem-solving within organizations.
Prioritizing people and behaviors over technology is essential for effective knowledge management and transfer.
Deep dives
The importance of connecting people and fostering collaboration within an organization
To enhance knowledge sharing and problem-solving within an organization, it is crucial to connect people and promote collaboration. By fostering an inclusive and diverse environment, organizations can tap into the tacit knowledge of their employees and encourage the exchange of ideas and expertise. This can be achieved through the creation of communities or networks where individuals can contribute their insights, share best practices, and help each other solve problems. Additionally, recognizing and rewarding individuals who demonstrate positive attitudes and a willingness to share knowledge further reinforces a culture of collaboration and cooperation.
Leveraging technology and tools to facilitate knowledge management
While technology plays a role in supporting knowledge management, it is important to avoid relying solely on technological solutions. Rather, technology should be seen as an enabler that complements the behavior and processes within an organization. Utilizing tools like wikis and collaborative platforms can provide a framework for organizing and sharing explicit knowledge, making it more accessible and searchable. However, it is essential to prioritize people and behaviors in the knowledge management process, as technology alone cannot effectively capture and transfer tacit knowledge.
Addressing pain points and increasing flexibility through knowledge management
Organizations must identify and address their pain points to increase flexibility and improve performance. By understanding the knowledge gaps within the organization, leaders can focus on creating an environment that encourages knowledge sharing and collaboration. This involves breaking down silos, promoting cross-functional interactions, and connecting individuals with the expertise needed to solve problems and make informed decisions. Additionally, utilizing frameworks like the sister community sharing can facilitate knowledge transfer and foster cohesion among different communities within the organization.
The role of governance and a strategic approach in knowledge management
A strategic approach to knowledge management requires clear governance and a focus on key areas that align with the organization's vision and goals. This includes establishing processes, content management, taxonomy, defining expertise, and integrating collaboration into the organization's culture. Governance ensures that knowledge is effectively captured, shared, and utilized, allowing for continuous improvement and adaptation. By implementing a knowledge architecture that includes communities, wikis, and other tools to support knowledge sharing and retrieval, organizations can build a solid foundation for effective knowledge management.
25+ year background in creating and implementing strategies in the trenches with excellent, measurable business results. Designed and implemented GE's KM strategy from 2015-19. Program recognized as one of the best KM implementations across industries. Left GE in early October 2019 - now available for consulting opportunities. Previously designed and implemented the KM strategy at ConocoPhillips, taking the program from last in the industry to the industry leader. Worked closely with the business to document and validate $100s millions in business value.
Articles / Materials / Books contributed to in the last several years:
Portfolio of 90 KM-related articles (Governance) used for Kent State Course – Designing and Implementing KM in the Workplace
62 online videos (KM Instruction) for the same Kent State Graduate KM Program course
Collaborate Smarter, Not Harder – Sloan Management Review (SMR) – September 2019
Knowledge Management in GE – Leading-Edge Communities, KM Cookbook by KM Icons, June 2019
Driving Business impact Through Collaboration Analytics, Connected Commons – May 2019
Investing in Boundary-Spanning Collaboration to Drive Efficiency and Innovation – September 2016 – Organizational Dynamics
Critical Knowledge Transfer – Harvard Press – December 2014
Planet BP Lower 48 Article on Business Unit Restructuring – September 2014
Designing Effective Knowledge Networks – MIT Sloan Management Review - September 2013
2004-2013 Sanitized Oil & Gas Company Case Study – October 2013
Book: The New Edge in Knowledge – (featuring the ConocoPhillips story) - 2011
Networking Field Book Chapter on Networks at ConocoPhillips - 2011
Making of OneWiki – an Enterprise-wide encyclopedia of knowledge – Spirit Magazine – November 2010
Harnessing Your Staff's Informal Networks - HBR - February 2010
Facebook for the Enterprise from E&P Magazine July 2009
Collaboration in Big Oil – Harts EP – April 2009
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