The AI in Business Podcast

How Integrated Systems Are Reshaping Global Risk Oversight - with Kandie Ibaka of Citi

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May 26, 2025
Kandie Ibaka, Vice President and Sanctions Control Officer at Citi, shares her expertise in compliance and risk oversight within the financial sector. She discusses the challenges compliance teams face while integrating AI with legacy systems. Kandie highlights the shift from basic chatbots to advanced AI, stressing the need for human oversight. She emphasizes building a connected compliance infrastructure that balances speed and risk management, offering insights on sustainable tech investments and improving decision-making processes in financial institutions.
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INSIGHT

Legacy Tech Balances Modern Risks

  • Legacy tech stacks in banking still rely heavily on manual processes and paper, even as AI emerges.
  • Balancing modernization with risk oversight requires preserving some manual workflows.
ANECDOTE

Legacy Systems at Citi Example

  • At Citi, around 10 legacy systems were built with good intentions but fail to scale or integrate well.
  • One custom system, SRM, centralizes risk but lacks flexibility, requiring additional tools layered on top.
ADVICE

Continuously Evaluate Compliance Tech

  • Continuously evaluate if systems still meet evolving business goals and regulatory needs.
  • Prefer connected, modular, transparent tools that adapt as compliance demands change.
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