Gartner ThinkCast AI Shockwaves Explained: Disrupt Before You're Disrupted
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Dec 2, 2025 In this engaging discussion, Hung LeHong, a Gartner Distinguished VP Analyst known for his expertise in technology strategy, dives deep into the concept of AI shockwaves. He explains why these disruptions are more significant than mere productivity gains. Hung shares intriguing examples, like how generative AI can transform translation and tutoring markets. He also explores the potential of AI investment bots and the implications for software purchasing. Ultimately, he uncovers the treacherous odds of creating real disruption in today’s business landscape.
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Translation Contract Walkaway
- A client cancelled a million-dollar translation contract because generative AI could translate for them.
- Hung LeHong uses this to illustrate immediate industry disruption from AI replacing paid services.
Pass Savings To Create Market Pressure
- Consider passing AI-driven cost reductions to customers by lowering prices or changing pricing models.
- Doing so can force competitors to follow and create a market-level shockwave.
Robinhood Cortex Signals AI Investing
- Robinhood launched Cortex and hinted at more advanced AI-driven investment tools without placing trades yet.
- Hung LeHong frames this as an early sign of game-changing AI that could reshape investing and retirement accounts.