A year-end farewell as co-host Carl Morrison steps away from the mic. It’s been a great ride for the past five years, and Carl closes with a look back at 2022. Have no fear, co-host Jill Francisco stays with the podcast and will continue to deliver important insights in 2023.

We’re watching so many changes to the role of paralegal professionals: more responsibilities, better tools, improved processes, and more options than ever.

How can we make the legal profession more efficient and deliver more value? Think of paralegal professionals as “revenue protectors” not a “cost center.” By adding value, paralegals let firms keep more of what they earn. Process management remains key.

Carl also revisits “DEI,” diversity, equity, and inclusion. How are we doing in the legal profession? And then there’s ALSP, alternative legal service providers. Did that turn out well for paralegals? The creativity of paralegal professionals continues to improve the process and drive the profession.

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Episode 370 - On becoming a low-key warrior