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The Innovation Show
Rita McGrath, Alex Osterwalder and Ryan Shanks - The Future of Consulting in an Age of Ai
Nov 27, 2024
Join Rita McGrath, a strategic management expert and Columbia professor, Alex Osterwalder, renowned for his business model innovation, and Ryan Shanks, Accenture's Head of Innovation, as they explore the seismic shifts in consulting due to AI. They discuss the evolution of consulting roles, the importance of human skills in an AI-driven world, and the move towards outcome-based business models. The trio delves into ethical dilemmas, the need for continuous reinvention, and the future landscape of consulting, advocating collaboration and trust amid rapid change.
51:53
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Quick takeaways
- The consulting industry is evolving rapidly as AI reshapes traditional roles, potentially leading to job displacement and a polarized job market.
- Organizations must foster innovative cultures that dismantle legacy hierarchies to effectively integrate AI solutions while promoting continuous experimentation.
Deep dives
Transforming the Consulting Model
The consulting industry is experiencing a significant shift driven by advancements in technology, particularly artificial intelligence (AI). Traditional consulting relied on a leverage model that categorized individuals as finders, minders, and grinders, which generally positioned the highest earners at the top while relying on lower-level workers for execution. However, AI has the potential to eliminate many tasks typically performed by these lower-level consultants, raising concerns about job displacement and the overall viability of the traditional consulting model. This change could result in a more rapid evolution of the profession, as companies adapt to navigate the new landscape where analytical problems can be solved almost instantaneously by machines.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode