

Rita McGrath, Alex Osterwalder and Ryan Shanks - The Future of Consulting in an Age of Ai
68 snips Nov 27, 2024
Join Rita McGrath, a strategic management expert and Columbia professor, Alex Osterwalder, renowned for his business model innovation, and Ryan Shanks, Accenture's Head of Innovation, as they explore the seismic shifts in consulting due to AI. They discuss the evolution of consulting roles, the importance of human skills in an AI-driven world, and the move towards outcome-based business models. The trio delves into ethical dilemmas, the need for continuous reinvention, and the future landscape of consulting, advocating collaboration and trust amid rapid change.
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Consulting's Leverage Model
- Traditional consulting's leverage model involves finders, minders, and grinders.
- AI might eliminate grinders, impacting the whole sector.
AI's Impact on the Workforce
- AI may create white-collar unemployment and a wider gap between qualified and unqualified people.
- Using AI effectively requires strong domain understanding.
Automated RFP Responses
- A junior consultant built an AI model to automate RFP responses.
- This highlights how AI can impact various levels of consulting work.