The Real Future of Managers in 2026 (and Why Most HR Teams Aren’t Ready)

In this episode of the HR Leaders Podcast, we speak with Sandrine GIRSZYN, Chief Human Resources Officer Headquarters at AXA, about redefining the role of the manager in a fast-changing world. Sandrine explains how managers have become the crucial layer holding transformation, well-being, and performance together, and why HR must put them back at the center of organizational strategy.

She shares how AXA is supporting more than 4,000 managers worldwide through a human-centered approach built on listening, co-creation, and trust. Rather than relying solely on AI or digital training, Sandrine reveals how in-person connection, community, and peer learning have become AXA’s secret to real development.

From creating a “People Link” community to launching a global coaching platform, this episode is a roadmap for every HR leader trying to upskill managers while keeping the human touch alive.

🎓 In this episode, Sandrine discusses:

1. Offering real-time, human coaching, not AI substitutes
2. How in-person connection strengthens trust and capability
3. How AXA supports them through listening and co-creation
4. Building a “People Link” community for peer learning and support
5. Why middle managers are the most critical layer in transformation

🙏‍ Thanks you to our series partner - Workhuman

Discover how to Build Human-Centred Workplaces which Thrive! → https://www.workhuman.com/resources/reports-guides/the-human-centred-workplace-building-organisational-cultures-that-thrive-emea/

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