Unsupervised Learning

A Conversation With Matt Muller From Tines

18 snips
Apr 1, 2025
Matt Muller, Field CSCO at Tines, is an expert in automating security operations to combat inefficiency and burnout. In this engaging discussion, he reveals how Tines leverages AI to streamline incident response and enhance workflow automation without coding. They explore the evolution of phishing attacks and the importance of AI in analyzing threats. The conversation also covers Tines' innovative Workbench tool, combining secure chat with automation to empower analysts in their decision-making processes. Get ready for insights on the intersection of AI and cybersecurity!
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ANECDOTE

Tines' Origin Story

  • Tines' founders, security professionals from DocuSign and eBay, were frustrated by the manual labor in security incidents.
  • They built Tines to automate SOC tasks like alert management and reduce burnout, finding inefficiencies throughout cybersecurity.
INSIGHT

Constraints in Security

  • Security work is constrained by available people and time.
  • AI and automation can help by multiplying the 'stuff' security teams can handle.
INSIGHT

Knowledge Constraints

  • Even with enough people, security teams struggle with the fractured ecosystem they protect.
  • AI can reduce the cognitive load of context switching between different systems and knowledge domains.
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