Leadership in sales isn't just about crushing quotas and closing deals and if you need proof, look no further than Chris Lee. As the CRO of Zilliant and seasoned veteran from Salesforce, Siebel, and DocuSign, Chris is an expert in the less-discussed aspects of revenue leadership — mentorship, culture, and the human touch. Whether it’s navigating quirky scenarios to close a deal or mentoring new leaders in making fearless decisions, Chris’s insights remind us that at the heart of sales, it's all about people buying from people.

Tune in to discover why mastering fundamental skills trumps reliance on technology and how setting clear visions can transform your team's output.

In this episode, you’ll learn:

• How building strong personal connections can greatly enhance B2B sales success, reiterating the age-old but crucial philosophy that people buy from people they trust and know.
• Why mentorship and cultivating a positive work environment are key strategies for new sales leaders aiming to foster a team that balances respect and camaraderie, driving better decisions and enhancing team dynamics.
• The importance of viewing failures as stepping stones, akin to solving a Rubik’s cube, where each setback is an opportunity for recalibration and eventual triumph.

Things to listen for:

04:31 A primer on avoiding office politics

10:08 How to connect with customers on a personal level.

16:07 When considering sales rep success, it’s about more than just hitting the numbers.

17:03 True success comes from personal connection and understanding.

26:05 Building relationships throughout the customer journey is crucial.