ReThinking Office Hours with Adam: Bridging generational divides
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Jun 17, 2025 
Join Tara Darrow, T-Mobile's VP known for managing diverse teams, as she tackles the nuances of bridging generational divides. The conversation dives deep into the challenges of giving feedback while ensuring psychological safety, highlighting the need for honest leadership. Misconceptions about Gen Z are debunked, showcasing their true work ethic and eagerness to engage. They explore the evolving workplace culture and the crucial communication strategies necessary for collaboration across all ages, ultimately aiming to foster understanding and inclusivity.
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True Meaning of Psychological Safety
- Psychological safety means having honest, uncomfortable conversations without fear of damaging egos or relationships.
- It is not about avoiding hard feedback but about making feedback a growth opportunity.
Meta Feedback for Better Communication
- Conduct meta feedback sessions to discuss how your team prefers to receive constructive criticism.
- Reflect on past feedback experiences to create motivating rather than deflating conversations.
Debunking Gen Z Laziness Myth
- Perceptions of Gen Z as lazy often stem from misunderstandings around work preferences, not actual work ethic.
- Gen Z values work-life balance and mental health equally while remaining highly motivated to succeed.