

45. Recipes From the “Communication Kitchen”: How to Handle Three Common Challenges This Holiday Season
4 snips Nov 18, 2021
The hosts tackle common holiday communication challenges with practical strategies. They share tips for mastering small talk and navigating conflicts with effective problem-solving. The importance of understanding different perspectives is emphasized, alongside techniques for better negotiation. Engaging discussions are framed to foster collaboration and gratitude during the festive season. Listeners are encouraged to enhance their communication skills with additional resources.
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Inserting Yourself in Conversations
- To insert yourself into a conversation, paraphrase a key point and add your input.
- You can also ask a question or lead with an emotion like concern or excitement.
Effective Communication
- Know your audience and your goals for effective communication.
- Understand what you want your audience to do and feel.
Mastering Small Talk
- Use the "what, so what, now what" strategy for small talk.
- Share information, explain its importance, and discuss next steps or ask for opinions.