Design Thinking 101

Organizational Design + Strategy + Change with Stephanie Gioia — DT101 E138

22 snips
Jun 25, 2024
Stephanie Gioia, founder of Future Work Design, discusses organizational design, strategy, and change. Topics include Either/Org's Inspiration Library, prototyping organizational changes, and de-risking change. She highlights the importance of participatory design, risk tolerance, managing polarities in organizational changes, and aligning expectations in complex adaptive systems.
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ANECDOTE

Parks and Rec Redesign

  • Stephanie Gioia helped redesign the Parks and Recreation Department of a major US city.
  • They shifted from a budget-driven model to a community-centered approach, prioritizing underserved communities.
INSIGHT

Reclaiming Design

  • Organizational design lacks design thinking principles, often resembling engineering more than design.
  • Stephanie Gioia advocates for reclaiming design in organizational design through experimentation and participatory approaches.
ADVICE

Key Design Tools

  • Use inspiration, visualization, and prototyping in organizational design.
  • Explore options like the Either/Org Inspiration Library to visualize operating models and prototype changes.
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