Gartner ThinkCast Walking the Golden Path to Value: Aligning AI Readiness and Human Readiness
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Nov 4, 2025 Join Gartner experts Daryl Plummer and Alicia Mullery as they dive into aligning AI and human readiness. Daryl, a strategist on AI maturity, highlights why only 1 in 5 AI initiatives yield ROI and the necessity of formal accuracy metrics. Alicia discusses using the Gartner Positioning System to assess organizational readiness and debunks fears of mass layoffs, promoting a value remix instead. Together, they reveal how tech and talent alignment can spark transformative innovation and lead to sustainable outcomes in the age of AI.
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Readiness Determines AI ROI
- AI initiatives succeed only about 20% of the time, revealing a major value gap.
- Readiness, not hype, is the decisive factor between winners and losers.
Use A Readiness GPS For Use Cases
- Use the Gartner Positioning System to evaluate AI and human readiness for each use case.
- Prioritize projects where both AI and human readiness are high to improve success odds.
Define Your Accuracy Tradeoffs
- Generative AI can have error rates up to about 25%, which is acceptable for some tasks but not others.
- You must define formal accuracy metrics and your organization's "good enough" threshold.