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Product Management Stories
22 - The quality elements of a winning product with John Zilch (Senior Director of Product Management @ SugarCRM)
Nov 16, 2023
John Zilch, expert in determining product quality, discusses the six pillars of product quality. The podcast covers topics such as the importance of security, accuracy, performance, and stability, aligning product quality with corporate strategy, common pitfalls in research for a product, and prioritizing outcomes and quality in product management.
51:47
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Quick takeaways
- Understanding the corporate strategy is crucial in aligning the product strategy and quality dimensions with the overall goals of the company.
- Measurement and tracking tools, along with a culture that values and prioritizes product quality, are essential for ensuring long-term success.
Deep dives
Understanding Corporate Strategy
The first step in ensuring product quality is to understand the corporate strategy. This involves identifying who the company is targeting and what advantage they want to focus on, such as being a low-cost provider or offering a differentiated product. Understanding corporate strategy is crucial in aligning the product strategy and quality dimensions with the overall goals of the company.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode