

22 - The quality elements of a winning product with John Zilch (Senior Director of Product Management @ SugarCRM)
Nov 16, 2023
John Zilch, expert in determining product quality, discusses the six pillars of product quality. The podcast covers topics such as the importance of security, accuracy, performance, and stability, aligning product quality with corporate strategy, common pitfalls in research for a product, and prioritizing outcomes and quality in product management.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Introduction
00:00 • 3min
Working in Project Management vs Product Management
02:34 • 13min
Security, Safety, and Accuracy
16:03 • 8min
The Importance of Performance and Stability in a Product
24:12 • 2min
Aligning Product Quality with Corporate Strategy
25:51 • 20min
Common Pitfalls in Research and Benchmarking for a Product
45:46 • 3min
Prioritizing Outcomes and Quality in Product Management
48:35 • 3min