Brace yourselves! The trades and services industry is in the throes of a seismic shift, spurred on by the aftermath of COVID. As a business, navigating this changing landscape can feel like walking a tightrope. But fear not, we're here to guide you, offering practical advice to help you adapt to this new market reality and secure the highest possible profits. 

Through the lens of an industry that's grappling with a surge in call volumes, ballooning project sizes, and customers that are suddenly more hesitant to part with their hard-earned cash, we discuss how to steer your business through these choppy waters. We tackle how to give your best price upfront, and when to recognize if a job isn't as profitable as it seemed at first blush. We also shed light on how spending habits and activity levels have shifted in the post-COVID world, and offer insights on how you can trim your own costs to stay competitive.

But it's not all about the dollars and cents. We also share invaluable tips for improving job performance, from knowing your costs inside out, to seeking honest feedback from former customers. We even touch on seemingly trivial issues that can have a profound impact on your business, like how smoking can turn customers off and why sales training is critical. Pulling it all together, we wrap up the episode with a candid discussion on the power of feedback, stressing how your thoughts and suggestions can shape the future direction of this podcast and the industry at large. So, tune in, stay informed, and let's navigate this new era of trades and services together.

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Eric Aune @mechanicalhub
Andy Mickelson @mick_plumb

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