Where do we go from here? | Therese Mucherie

Episode 269: Therese Mucherie is looking to the future.

⏱️ Timestamps:

00:00:00 - Intro

00:02:18 - Evolution of customer success

00:04:41 - Rethinking KPIs in CS

00:06:00 - AI's role in personalizing service

00:07:41 - Commercial vs non-commercial debate

00:09:35 - Everyone's selling, but how?

00:10:41 - Global perspectives on SaaS

00:11:46 - Cultural nuances in business

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Therese Mucherie:

Therese's LinkedIn: linkedin.com/in/therese-mucherie-bb633757