David Mele, president of Homes.com, and I discuss Dunkin Donuts coffee, post-acquisition growth, lead gen hell, the 97% opportunity, innovator's dilemma, exclusive content, and strategic clarity.
Homes.com prioritizes consumer needs by providing direct access to listing agents, unlike competitors who funnel leads to call centers.
Homes.com combines a superior user experience, proprietary content, and Co-Star's resources to disrupt the residential real estate market.
Deep dives
The Vision and Strategy Behind Homes.com's Growth
Homes.com is focused on disrupting the real estate industry by providing a better consumer experience. The company's philosophy revolves around the concept of 'your listing, your lead,' ensuring that consumers can get direct access to the listing agent who knows the most about a particular property. This is in stark contrast to competitors like Zillow and Realtor.com, who often funnel consumer leads to a call center or distribute them to multiple agents. By prioritizing consumer needs and delivering a superior experience, Homes.com aims to differentiate itself and unseat incumbent players like Zillow.
Bringing Co-Star's Commercial Real Estate Success to Residential Real Estate
Homes.com is leveraging lessons learned from Co-Star's success in the commercial real estate market to disrupt the residential real estate space. They are employing a three-pronged approach to success: product, content, and resources. Homes.com is investing heavily in creating a platform with a superior user experience, focusing on fast navigability, essential property data, and a design that caters to consumers. Additionally, the company is developing proprietary content, such as in-depth information about neighborhoods and communities, to provide home buyers and sellers with valuable insights. By combining these elements with Co-Star's financial resources, Homes.com is aiming to carve a unique space in the market.
Challenging the Conventional Model and Prioritizing Consumer Satisfaction
Homes.com is taking a bold stance against the traditional lead generation model prevalent in the real estate industry. Instead of monetizing leads at the expense of consumer satisfaction, Homes.com focuses on building trust and delivering value. Their 'your listing, your lead' philosophy ensures that home buyers and sellers have direct access to listing agents who possess the most knowledge about the properties they are interested in. This different approach aims to provide an improved consumer experience and empower agents to connect directly with high-intent buyers and sellers. By prioritizing consumer satisfaction and challenging the status quo, Homes.com aims to reshape the industry and position itself as a viable alternative to major players like Zillow and Realtor.com.
David Mele, president of Homes.com, and I discuss Dunkin Donuts coffee, post-acquisition growth, lead gen hell, the 97% opportunity, innovator's dilemma, exclusive content, strategic clarity, what's in Andy's head, and what he would do if he were Zillow's CEO.
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode