The Modern Manager
293: 5 Proven Steps for Managers to Motivate Their Teams with JC Bernstein
Episode guests
Podcast summary created with Snipd AI
Quick takeaways
- Motivating employees goes beyond monetary incentives, and personalized motivation that connects to individual reasons for acting is crucial for driving performance and loyalty.
- The Spark Method offers practical steps for managers to motivate employees, including gaining perspective, paying attention to clues, asking calibrated questions, reading response signs, and connecting the business to what matters to individuals.
Deep dives
The Spark Method for Motivating Employees
The podcast episode discusses the challenges managers face when trying to motivate their teams, particularly in environments with hourly or part-time employees. The guest, JC Bernstein, introduces the Spark Method, a methodology to identify individual motivations and effectively engage team members. The method involves slowing down and gaining perspective, paying attention to clues such as personal items or discussions, asking calibrated questions to confirm and understand motivations, reading response signs including body language, and knowing how to connect the business to what matters to each individual. JC shares a story about a grill cook named Yulie, showcasing how implementing the Spark Method transformed engagement and commitment. The episode provides practical steps for each phase of the Spark Method and emphasizes the importance of personalized motivation in driving employee performance.
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