Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

How Contractors Escape Burnout and Build Wealth by Pricing Right and Slowing Down with Clay & Joseph

4 snips
Jul 2, 2025
Join Clay Neumeyer, President of Service Loop Electrical, and Joseph Lucanie, Senior Sales Representative at Jones Services, as they dive into the art of avoiding burnout in the contracting world. They share tips on the power of clear communication and fair pricing to cultivate loyal customers. You'll hear how slowing down can enhance service quality and deepen client relationships. Plus, discover the significance of investing in personal wealth and prioritizing time for family and self, ensuring that success encompasses more than just financial gains.
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ANECDOTE

Small Service, Big Long-Term Gains

  • A $238 generator maintenance led to recurring business and referrals over five years.
  • This long-term service built significant revenue and loyal customers from small beginnings.
ADVICE

Slow Down to Serve Better

  • Slow down and commit to full communication with customers to provide outstanding value.
  • Giving customers time during service differentiates and builds trust in your business.
INSIGHT

Price Right to Slow Down

  • Pricing properly enables taking time with customers instead of rushing for volume.
  • Pricing low forces busyness over profitability and limits growth opportunities.
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