Join Michael Reddington, an expert in non-confrontational interviewing, as he reveals how high-stakes interrogation techniques transform leadership and everyday communication. He explains the importance of creating psychological safety and why asking 'what' and 'how' prompts honesty over the dreaded 'why.' Reddington also shares his Disciplined Listening Method, full of practical tips for improving listening skills, from body language to note-taking. This conversation is a masterclass in connecting with others genuinely!
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question_answer ANECDOTE
The Chicken Suit Interrogation Story
A detective allegedly wore a chicken suit to make assault claims seem unbelievable and elicit confessions.
Michael shared the story as a memorable extreme he hopes didn't actually occur.
insights INSIGHT
Three Needs To Encourage Honesty
People share sensitive truths only when they feel credible, believe the truth will be known, and can save face.
Confrontation and judgment shut people down and reduce truthful disclosure.
volunteer_activism ADVICE
Sequence Questions To Protect Self-Image
Help people save face by aligning questions with their self-image before pressing sensitive topics.
Start safe conversations, then later ask about challenges once trust is established.
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Michael Reddington has spent decades mastering the art of getting to the truth—not through force, but through listening. In this episode, he unpacks how high-stakes interrogation techniques apply to leadership, parenting, interviews, and everyday life. If you lead people—or want to influence others—this one is a masterclass.
What You’ll Learn in This Episode:
Why most people don’t lie—they just protect
How to encourage honesty without forcing a confession
The 3 psychological needs you must meet to get someone to open up
Why “why” questions shut people down—and what to ask instead
What world leaders, parents, and CEOs can all learn from interrogators
Why You Should Listen: If you're a parent, leader, coach, or partner, this episode will change how you ask questions forever. It’s not manipulation—it’s communication done right.
James Laughlin is a High Performance Leadership Coach, Former 7-Time World Champion, Host of the Lead On Purpose Podcast and an Executive Coach to high performers and leaders. James is based in Christchurch, New Zealand.
Lead on Purpose with James Laughlin 
