Future Human Skills We’ll Need To Thrive In The AI Era | L&D Disrupt | Episode 60
Mar 12, 2024
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Adam Lacey, an expert in human skill development, joins Gary to explore future skills essential for thriving in an AI-driven world. They discuss the growing importance of creativity, resilience, empathy, and critical thinking—skills that machines can't replicate. Lacey emphasizes building resilience in learning teams and fostering psychological safety to nurture creativity. They also touch on the significance of effective collaboration and self-reflection in shaping a future-proof workforce. Tune in for valuable insights on human capabilities!
Resilience is essential for adapting to rapid changes, emphasizing well-being and decision-making during adversity to enhance workplace effectiveness.
Creativity, driven by curiosity, is crucial for solving complex problems, necessitating a safe environment for innovative ideas and learning from failure.
Deep dives
The Shift Toward Human Skills
The emergence of AI and large language models is driving the importance of developing human skills that are irreplaceable by technology. The focus is on transferable skills that can be applied across various industries and job roles. Central to this initiative is a competency framework informed by the World Economic Forum, emphasizing behaviors over technical skills. This approach aims to future-proof individuals by enhancing skills such as empathy and resilience, which remain valuable in an increasingly automated landscape.
Resilience as a Foundational Skill
Resilience is highlighted as a crucial skill, particularly for learning and development teams frequently facing rapid changes and challenges. This skill involves the ability to adapt and recover from adversity, underscoring the importance of decision-making during tough times. Well-being and self-care are essential components that contribute to building resilience, allowing individuals to respond more effectively to stress. Therefore, fostering an environment that promotes mental and physical well-being is key to enhancing resilience in the workplace.
Fostering Creativity for Problem Solving
Creativity is positioned as a vital skill for addressing complex problems in a fast-paced environment. It is often triggered by curiosity, and both skills are interlinked as they lead to innovative solutions. To cultivate creativity, individuals are encouraged to allow time for creative thinking and practice creative activities outside of regular work tasks. Additionally, creating a psychologically safe environment where failure is seen as an opportunity for learning can further empower individuals to share creative ideas without fear of judgment.
Collaboration and Empathy in Team Dynamics
Collaboration is identified as essential for effective teamwork, dependent on empathy and respect for each team member's contributions. Active listening enhances collaboration by allowing team members to share and develop ideas freely, creating a space for diverse voices. Encouraging team members to express themselves without fear fosters a culture of innovation and shared problem-solving, while the practice of reflecting on personal biases can strengthen collaborative efforts. Ultimately, the combination of collaboration, empathy, and critical thinking equips teams to navigate challenges more effectively.
Which human skills are we going to need in the next five years?
Assemble You have put together a new audio series on 10 of the human skills AI can’t replicate, and Adam Lacey joined Gary to talk through five of them.
Including creativity, resilience, empathy and much more - with recommendations on how we build them for the future.