

The Past, Present & Future Of E Ink And ESLs With Bryan Chan | Spotlight Series
May 26, 2025
32:32
🎙️ In this special Omni Talk Retail Technology Spotlight episode, Chris Walton and Anne Mezzenga sit down with Bryan Chan, Senior Director at E Ink, to explore the journey of electronic shelf labels (ESLs) and why they're finally catching fire in the U.S.
Key Moments:
- [01:03] What is E Ink? — Origins as an MIT spinout and Kindle beginnings
- [2:52] Why ESLs weren’t the original goal — from newspapers to shelf labels
- [4:45] Learning from “belly loaders” and how real-world store operations shaped the tech
- [6:48] Battery life breakthroughs, operational benefits, and color evolution
- [8:34] Why Europe led ESL adoption — labor costs, regulations, and sustainability
- [12:05] Walmart’s impact: Why the U.S. is finally scaling up ESLs
- [13:37] ROI is king: 36-month to 9-month payoff windows
- [17:28] Pricing accuracy, pick-to-light, and fast-changing categories like appliances
- [23:03] Spectra 6 and the future of full-color ESLs and untethered displays
- [24:58] Retail media potential vs. power-hungry in-store TVs
- [30:59] Final advice: Start with ESLs before leaping to full digital screens
📲 Want to get in touch with Bryan? Connect with him on LinkedIn — just search Bryan Chan (with a Y).
#retailtech #electronicshelflabels #eink #retailinnovation #omnitalk #retailpodcast #walmart #retailmedia #grocerytech
Music by hooksounds.com
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